A Business Process represents a sequence of business behaviors that achieves a specific result such as a defined set of products or business services.
A Business Process describes the internal behaviour performed by a Business Role that is required to produce a set of products and services. For a consumer the required behaviour is not of interest so a process is designated "Internal".
A complex Business Process may be an aggregation of other, finer-grained processes. To each of these finer-grained roles may be assigned.
The name of a Business Process should preferably be or contain a verb in the simple present tense.
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