A group of DCT app users whose geographic remoteness or social standing (E.g. lack of wealth) may mean that some technology approaches available to richer members of a country or state are not open to them. This is a KEY GROUP within Herald's design goals. It includes, but is not limited to, those who are elderly, or very young, or homeless, in traditional communities, are poor, do not have access to ICT, do not have regular Internet/Data connectivity for devices, or are disabled and find using technology difficult.