Personae are the types of people and roles we expect to be our adopters and users of Herald based solutions.
We use personae for every feature request to enable us to build up an understanding of our users (both citizens with DCT apps, and app developers, and even website users). This helps us write more relevant software and concentrate on high-value roadmap items.
Herald’s Personae details can be found in our Archi personae diagram. Note that the Personae in this diagram can be clicked on for a description.
We also have full architecture documentation if required.